FAQs
Everything You Need to Know.
Subscriptions, delivery, the Sunday farm shop and how we grow — answered.
About the farm
What is Rickeys Alkaline Farm?
Rickeys Alkaline Farm grows alkaline-focused produce with an emphasis on enhanced nutrient-rich soil, careful cultivation and fresh seasonal harvests.
What makes Rickeys’ growing approach different?
We put the soil first. We invest time and care in the growing environment — soil preparation, fertility and attentive cultivation — because we believe that what happens in the ground shows in what arrives on your plate. Read our growing philosophy.
Is the produce organic?
We only use the word “organic” where we hold the appropriate certification. Please confirm: certification status
Does alkaline produce change the body’s pH or improve nutrient absorption?
No — and we don’t claim it does. Your body regulates its own pH closely. At Rickeys, “alkaline” describes our growing philosophy and the produce we choose to grow. What we can promise is carefully grown, fresh, seasonal food.
Subscriptions
What is included in a subscription?
Each Harvest Club box contains a seasonal selection of produce from the current harvest. Box sizes, typical contents and approximate weights are shown on our subscriptions page.
Can I choose weekly deliveries?
Yes — choose weekly or fortnightly when you sign up, and change it later if your routine changes.
Can I pause or cancel my subscription?
Yes. Pause, skip or cancel under our subscription terms by getting in touch. Please confirm: notice period
What happens if something isn’t available?
Crops follow the seasons and the weather. If something isn’t ready, we substitute with produce of similar value from the same harvest.
Delivery & the farm shop
Can I order produce for home delivery?
Yes, through the Rickeys Harvest Club. Please confirm: delivery areas
When is the farm shop open?
The farm shop is open every Sunday from 10:00am until 4:00pm.
Where can I see what is available?
Browse Our Produce for what’s in season, or visit us on Sunday to see the week’s harvest in person.
Returns & quality issues
If anything in your delivery isn’t right, contact us within Please confirm: timeframe with a photo and we’ll put it right.
Still deciding?
Ready to Experience the Harvest Yourself?
Pick a box that suits your household and let your first harvest come to you.